Our helpers are equipped to keep your home in order and running smoothly. They can manage:

• Cleaning & Organizing: Performing regular and deep cleaning tasks, such as dusting, vacuuming, and decluttering.

• Laundry & Ironing: Washing clothes, ironing, and organizing wardrobes neatly.

• Grocery Shopping: Managing shopping lists and ensuring that the pantry is stocked with necessary supplies.

• Meal Preparation: Cooking a variety of dishes based on your family’s dietary preferences and cultural needs.

• Errands & Appointments: Running errands, paying bills, and accompanying family members to appointments.

• Pet Care (if applicable): Feeding, walking, and caring for pets as part of their household duties.

Our trained domestic helpers provide compassionate elder care tailored to the unique needs of your loved ones. They are skilled in:

• Daily Assistance: Helping with grooming, dressing, and personal hygiene to ensure comfort and dignity.

• Medication Management: Reminding and assisting with medication as per the prescribed schedule.

• Meal Preparation: Preparing nutritious meals based on dietary restrictions and preferences.

• Companionship: Engaging in meaningful conversations and activities to reduce feelings of loneliness.

• Mobility Support: Assisting with walking and transfers to prevent falls and ensure safety.

• Light Housekeeping: Keeping the living environment clean and organized to promote well-being.

Infant Care:

Our infant care services are delivered by helpers with experience in newborn care and childcare. They specialize in:

• Feeding & Nutrition: Preparing formula, breastfeeding support, and introducing age-appropriate solid foods.

• Diapering & Bathing: Ensuring your baby stays clean and comfortable throughout the day.

• Sleep Routines: Establishing and maintaining healthy sleep habits for better rest.

• Safety & Development: Creating a safe environment and engaging in activities to promote cognitive and physical development.

• Health Monitoring: Observing for any signs of illness and providing first-aid if needed.

• Parent Updates: Keeping parents informed about their baby’s day and any notable events or concerns.

Child Care:

Our helpers are experienced in taking care of young children and creating a nurturing and stimulating environment. Services include:

• Play & Learning: Organizing creative and educational activities that promote learning and physical development.

• Meal Times: Preparing healthy meals and snacks suited to children’s tastes and dietary needs.

• School Support: Assisting with homework, school projects, and preparing for school routines.

• Personal Hygiene: Helping with bathing, brushing teeth, and teaching good hygiene habits.

• Safety First: Constantly supervising to ensure a secure and hazard-free environment.

• Routine Management: Managing daily schedules, from nap times to extracurricular activities.

Our domestic helpers can also assist with pet care, ensuring your furry family members are well cared for:

• Feeding & Hydration: Providing fresh meals and water according to your pet’s schedule.

• Exercise & Play: Taking dogs for walks, playing with pets, and ensuring they get ample exercise.

• Grooming Assistance: Brushing fur, cleaning up after pets, and assisting with grooming routines.

• Medication Administration: Administering medications as required and monitoring for any health concerns.

• Pet Hygiene: Cleaning litter boxes, pet bedding, and ensuring the living area is hygienic.

At JaZ Helpers, we understand that integrating a domestic helper into a household goes beyond daily tasks. Our helpers undergo comprehensive cultural training to ensure they understand and respect the cultural and religious values of the families they serve. This training includes:

• Religious Sensitivity Training: For Muslim households, helpers are trained in halal food preparation, understanding prayer times, and respecting religious practices and customs. They learn how to handle religious items with care and sensitivity.

• Food Preparation: Helpers are educated on dietary restrictions and preferences, such as preparing meals according to halal or vegetarian guidelines. They are also trained to handle cross-contamination risks in the kitchen.

• Cultural Etiquette: Understanding the importance of greetings, addressing elders with respect, and adhering to cultural norms within the household. This includes learning about family hierarchy and appropriate ways to interact with different family members.

• Language and Communication Skills: Basic training in conversational English is provided to help with effective communication. Helpers are also taught common household phrases to make daily interactions smoother and more efficient.

• Child Care Respecting Cultural Values: Our helpers are taught to engage with children in ways that align with the family’s values, such as choosing appropriate games and educational activities and following family rules on screen time or discipline.

• Holiday and Festival Awareness: Learning about local and cultural festivals, so they understand and can assist in preparations and celebrations, whether it’s preparing for Hari Raya, Deepavali, or Chinese New Year.

• Home Organization According to Cultural Practices: Familiarizing themselves with home organization habits unique to each culture, like handling traditional clothing, setting up prayer spaces, and maintaining a clean and respectful living environment.

By focusing on cultural sensitivity and training, we aim to foster a harmonious and respectful relationship between our helpers and the families they work with, ensuring that your household runs smoothly and your values are upheld.

At JaZ Helpers, we believe that finding the right helper for your family goes beyond just matching skills with job requirements. Our personalized matching process is designed to ensure that both the employer and the helper are a perfect fit, fostering a long-lasting and harmonious relationship. Here’s how our process works:

1. Understanding Your Unique Needs:

• We begin by having an in-depth consultation with you to understand your specific requirements. This includes discussing the size of your household, the age and care needs of your children or elderly family members, dietary preferences, pet care needs, and any cultural or religious considerations.

• We also listen to your expectations regarding work ethic, communication style, and personality traits that would best complement your family dynamics.

2. Detailed Helper Assessment:

• We thoroughly assess our helpers’ skills, experience, and personal preferences. Each helper undergoes a comprehensive interview where we evaluate their strengths, past work experience, language proficiency, and willingness to adapt to new cultural practices.

• We also take into account their preferences and comfort levels to ensure they are placed in environments where they can thrive and deliver the best care.

3. Cultural and Value Alignment:

• Our process emphasizes aligning the helper’s background and values with those of your family. For example, if you are a Muslim family, we ensure the helper understands and respects your religious practices. If you have young children, we select helpers who have a genuine love for working with children and the energy to engage them in meaningful activities.

• We also consider helpers’ experience in managing households that may have specific needs, such as vegetarian or allergy-conscious meal preparation, or familiarity with pet care.

4. Biodata Customization:

• Based on our understanding of your needs, we present you with carefully selected helper biodata. Each biodata includes detailed information about the helper’s experience, skills, cultural training, language abilities, and a brief personality profile to help you make an informed decision.

• We highlight helpers who match not only your practical requirements but also align with your family’s values and lifestyle.

5. Pre-Matching Interview Coordination:

• We arrange for a pre-matching interview between you and the shortlisted helpers. This allows you to ask questions, assess their communication skills, and get a sense of their personality.

• Our team will guide you through this process and provide tips on what to look for during the interview, ensuring that you feel confident and comfortable with your choice.

6. Feedback and Final Selection:

• We value your feedback and take it seriously. If the first set of matches does not meet your expectations, we work tirelessly to refine the selection and present you with alternative options.

• Our goal is to ensure complete satisfaction by continuously improving the matching process based on your preferences and feedback.

7. Post-Placement Support:

• Our support doesn’t end once the helper starts working with your family. We check in to ensure that both parties are adjusting well and are available to address any concerns or provide additional training if needed.

Our personalized approach to matching ensures that both employers and helpers are set up for a successful, respectful, and fulfilling working relationship.

At JaZ Helpers, we understand that your time is valuable, and convenience is a top priority. That’s why we offer a Direct Delivery Service, ensuring that your helper is brought directly to your doorstep, ready to integrate seamlessly into your household. Here’s how our service works:

1. Hassle-Free Experience:

• Once all documentation and arrangements are completed, we coordinate the logistics to deliver your selected helper directly to your home. This eliminates the need for you to visit our office or deal with complicated transportation arrangements.

2. Seamless Transition:

• Our team ensures that your helper is fully briefed and prepared to start her duties from day one. We provide orientation and any necessary pre-arrival instructions so that the transition into your household is smooth and stress-free.

• For families with unique needs, we customize the delivery service to accommodate your schedule, ensuring that everything is convenient and efficient.

3. Comprehensive Handover:

• During the delivery, we facilitate a comprehensive handover process, where our representative introduces the helper to your family and walks through any important household rules or expectations.

• We also make sure you have the opportunity to ask any questions and address last-minute concerns, ensuring that both you and the helper are comfortable before we leave.

4. Safety and Security:

• Your safety and the safety of the helper are our top priorities. We ensure all transportation is handled professionally and securely, with helpers escorted by trusted personnel.

• We also assist in any final checks to ensure that your helper has all necessary documents, uniforms, and supplies to get started immediately.

5. Follow-Up Support:

• After the delivery, our team will follow up to make sure that the helper is settling in well and that you are satisfied with the service. We are available to assist with any adjustments or support needed in the first few days.

Our Direct Delivery Service is designed to offer maximum convenience and peace of mind, saving you time and effort while providing a seamless start to your helper’s journey with your family.